Manager, Technical Deployment Leads (TDL), Forward Deployed Engineering (FDE)

About the Team OpenAI’s Forward Deployed Engineering (FDE) team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role As a Technical Deployment Lead Manager (TDL Manager) in the FDE team, you will build and lead TDLs through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You will lead TDLs who translate business outcomes into technical delivery plans, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will set the bar on scope, sequencing, risk management, and communication. When deployments drift or stakes spike, you will step in to reset the plan, unblock teams, and protect customer trust. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how