Manager, Solutions Engineering

About the team The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought leader for our customers, ensuring developers and enterprises maximize value from our models and products. As a Solutions Engineer you’ll help our customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models. About the role We’re looking for a Solutions Engineering Manager to lead a team of Solutions Engineers. In this role, you’ll combine technical leadership, customer engagement, and team development to deliver exceptional pre-sales experiences and drive real business impact. You’ll guide your team through complex customer challenges, help them navigate ambiguity, and ensure solutions are grounded in both strong technical thinking and clear business value. You’ll also partner closely with Sales, Deployment, Product, and Research to create a seamless end-to-end customer journey. This role is open in our San Francisco or New York office. We use a hybri... Click Apply to read the full job description.