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Manager, Site Reliability Engineering - Government Cloud

Pingidentity
26 days ago
Full-time
Remote
Worldwide
Remote Engineering

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

We are seeking an experienced and passionate Cloud SRE Manager to lead our dedicated team responsible for our Government Cloud environments. You will be instrumental in ensuring our cloud services meet the stringent reliability, security, and compliance requirements of our public sector customers. Reporting to the Director of Cloud Operations, you will guide a team of Site Reliability Engineers, drive automation, and own the operational health necessary to maintain our FedRamp-authorized services and Authorization to Operate (ATO). Your leadership will be critical in scaling our government cloud offerings while maintaining the highest standards of performance and operational rigor within strict government confines.

You will:

  • Lead, mentor, and grow a high-performing team of Site Reliability Engineers, partnering with the People team to recruit and retain top-tier talent.
  • Oversee the availability, latency, performance, and capacity of services within our FedRamp and DoD compliant environments.
  • Manage a global on-call rotation using a follow-the-sun model, lead the incident response process, and conduct blameless post-mortems to prevent recurrence while satisfying all regulatory reporting requirements.
  • Drive the automation of infrastructure, build/release processes, and