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Manager, Professional Learning (Remote, US)

Newsela
16 days ago
Full-time
Remote
Worldwide
Remote Other

About the Role: 

We are looking for a Manager of Professional Learning to join our Professional Learning Services team. Reporting to the Sr. Director of Customer Experience, you will lead and coach a high-performing team of Professional Learning Managers to deliver best-in-class professional learning. You will spearhead the design of innovative professional learning content, ensure all sessions align with current pedagogical best practices, and maintain a deep, evolving mastery of Newsela’s product suite. You will deliver high-quality professional learning at schools and districts across the country, in addition to overseeing our Partner Program so that every Newsela customer receives a world-class experience.

What You'll Be Doing:

  • Team Management & Development 

    • You’ll manage a team of PLMs, helping them sharpen their facilitation skills and ensuring they have the resources needed to drive teacher success at scale.
      • Conduct regular 1:1s and observations (virtual or in-person) to provide actionable feedback on facilitation and presentation style
      • Design and execute internal onboarding for new PLMs 
      • Manage team capacity and projects to ensure equitable distribution of work and delivery 

    Content Design

    • You’ll oversee the design, build, and iteration of new and existing Professional Learning content based on educator feedback, NPS scores, and internal data to ensure high-impact learning and PL session retention.
      • Collaborate with the Customer Success and sales teams to ensure materials reflect customer feedback and expectations 
      • Partner with the Marketing and Product teams to ensure all PL materials accurately reflect the latest UI/UX updates 
      • Ensure Newsela’s Professional Learning offerings are grounded in proven educational research and highly effective adult-learning best practices

    Instructional Innovation

    • You’ll move beyond the standard webinar, exploring new ways to deliver PL—from asynchronous modules to hybrid workshops—that fit the busy lives of modern educators and school/district leaders.
      • Ensure our training reflects the latest in education research and adapts instantly to every new feature launch
      • Evaluate effectiveness of professional development resources to drive teacher engagement and adoption adapting content as needed to meet the needs of our educators, administrators,