This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of Customer Success based in Canada. This role offers the opportunity to lead and scale a customer success function within a fast-growing SaaS environment.You will combine people leadership, strategic account ownership, and operational improvement to drive measurable customer outcomes.The position focuses on improving adoption, retention, renewals, and long-term customer value through proactive engagement.You will coach a team of Customer Success professionals while personally managing key enterprise relationships.Working cross-functionally with sales, product, support, and operations teams, you will help build scalable processes and customer-focused strategies.This is an ideal opportunity for an experienced customer success leader who enjoys balancing strategic thinking with hands-on execution.