Manager, Mainframe Systems Programming - CICS

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion.

The Manager, Mainframe Systems Programming – CICS, MQ, and WAS will coordinate and delegate the responsibilities of their assigned IT teams, as they pertain to the installation and management of mainframe systems. Oversee the day-to-day functions aligning with their Global Leader(s) responsibilities/duties while maintaining on-going project management and statuses. The Manager will oversee training sessions with resources so that they can be equipped with new knowledge and skills to remain current. The Manager will do semi-annual reviews, set semi-annual goals, aligning to the Business Unit and Company. 

Position reports to Sr. Manager, Database and Online Global Technical Services 

Key Areas of Focus for this Role  

• Provide both technical and ‘soft skill’ hands on coaching to maintain and continue to build a well-rounded, well-balanced team. This includes project management, quality audits, and coordination of training sessions as well as day-to-day oversight of the team.
• Provide thought leadership 

• Provides Technical support for SW solutions. 

• Provide direction to Team Leaders and resources.   

• Participate in client/team/Business unit meetings as well as providing documentation for client operational meetings. 

• Keep abreast of changes in the standards, technologies, or methodologies 

• Administer and update weekly project management documents, aligning projects with client and BU activity.   

• Manage team’s ticket queue and following up on aging tickets 

• Provide risk assessment and risk management 

• Administer quarterly reviews

• Set quarterly and yearly goals,