Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Customer Success team strives to maximize customer value in service of protecting Toast revenue, while creating raving fans & successful restaurants.
As a Manager of Customer Success, you will hire, develop, coach and manage a team of Customer Success Managers. You take pride in your ability to lead and motivate high-performing professionals to exceed their goals. You bring high levels of empathy, business acumen and technical aptitude. You are solution-oriented with a history of process improvement and change management.
Your team is well versed in all things Toast and all parts of the customer journey. The Regional Mid-Market (RMM) segment operates in a highly cross-functional role responsible for a regionally based book of business, ranging from 16-50 locations.
If you enjoy managing and building a team and are excited about helping restaurants modernize their businesses during th... Click Apply to read the full job description.