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Manager, Customer Success Programs & Enablement

Userflow
6 hours ago
Full-time
Remote
Worldwide
Remote Customer Support

Userflow: The product adoption engine for customer-obsessed teams

Userflow helps teams turn users into champions.

We give customer-obsessed teams everything they need to onboard, guide, and grow users—without relying on engineering. From in-app experiences to insights and AI-powered workflows, Userflow helps teams drive adoption at every stage of the user journey.

About the Role

  • We're looking for a Manager, Customer Success Programs & Enablement to lead our customer support team while building and scaling the education and enablement programs that drive customer success, deepen product knowledge, and support our broader retention objectives.
  • This is a hybrid people management and program management role. You'll directly manage a team of customer-facing support specialists while also owning the design, development, and continuous improvement of AI-powered programs across customer education, internal enablement, and knowledge sharing. You... Click Apply to read the full job description.