Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire.
Join us to do the best work of your career, solving meaningful problems with remarkable teams.
Greenhouse is looking for a Manager, Customer Success to lead a team of Customer Success Managers responsible for driving retention and product adoption across our customer base. This is a 9-month fixed-term contract (June 2026 – March 2027).
In this role, you’ll combine people leadership, customer strategy, and operational rigour to help your team deliver measurable value to customers while achieving key outcomes such as gross retention and product adoption.
You’ll partner closely with Account Management, Professional Services, Support, Product, and Revenue Operations to ensure customers see Greenhouse as a strategic partner in achieving their hiring goals.