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Manager, Commerce Platform - Solutions Architect

Doordashusa
4 days ago
Full-time
Remote
Worldwide
Remote Engineering

About the team

The Platform team is DoorDash’s hyper-growth business segment that aims to revolutionize the “first-party” digital experiences for Merchants and their Customers. We are helping Restaurants grow their same store sales through all of their owned channels. We do that by building custom Apps and Websites that offer best in class performance. Our team’s mission is to enhance our Merchants’ digital experiences and, in doing so, drive exponential growth for the Platform business.  

Said differently, we are building an Enterprise SaaS business from the ground up, and looking for top technical talent to help us drive exponential growth for this strategic bet.

About the role

As a Manager, Solutions Architect on the DoorDash Commerce Platform Strategy & Operations (“S&O”) team, you will play a critical role in driving growth across our various products and services. 

Your key priority will be leveraging your growth sense and technical expertise (commerce experience strongly preferred) to guide merchants through how the DoorDash Commerce Platform can fit into their business, team and tech infrastructure.  You’ll do this by becoming an expert in both our product suite as well as enterprise restaurant tech stacks, processes, and common challenges.  You will play a mix of a role as both a consultant and key contributor to the sales process. Your key Merchant points of contact will be CEOs, CTOs, and CMOs

Join to help us: 

  • Scale a business that is a pivotal strategic bet for the company - today we feel like a ‘start up’ with the backing / support of a mature company
  • Help merchants customize and optimize their first-party digital ordering experience
  • Work on high-visibility initiatives alongside cross-functional leaders in product, engineering, and strategy
  • Leverage a data-driven approach to guide optimizing both your time and merchant resources  

You’re excited about this opportunity because you will…

  • Leverage your technical (comm