Manager, Benefit Verification & Authorization Operations

Manager, Benefit Verification & Authorization Operations Salary Range: $80k-$90k The Role The Manager, Benefit Verification & Authorization Operations is responsible for leading Prompt’s Benefit Verification and Authorization teams, ensuring accurate, timely, and consistent execution across our RCM clients. This role directly manages the Benefit Verification and Authorization Team Leads and is accountable for overall team performance, quality, service levels, and operational efficiency. The Manager will use data to identify performance gaps, resolve escalations, develop team leaders, and continuously improve processes that support patient access and prevent downstream billing and reimbursement issues. Key Responsibilities TEAM LEADERSHIP & OPERATIONS - Lead the Benefit Verification and Authorization functions, ensuring teams consistently meet quality, productivity, and turnaround-time expectations. - Directly manage and develop the Benefit Verification and Authorization Team Leads. - Ensure workloads, staffing, and priorities are aligned with client volumes and business needs. - Establish clear expectations and accountability across both teams. - Support Team Leads with complex ope... Click Apply to read the full job description.