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Mainframe Systems Programmer - CICS

Ensono
3 days ago
Full-time
Remote
Worldwide
Remote Other

Position Summary

 

Provide premium software support and services to Ensono mainframe clients as they relate to CICS.

 

Key Areas of Focus for this Role

  • Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.
  • Provide primary support for reported problems related to CICS TS and related OEM software products.
  • Provide support on 24 x 7 x 365 basis and in multiple time zones.
  • Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
  • Work with members of other functional towers in preparing customer partitions for regular (approximately once per year) operating system upgrade process via a checklist of proactive actions.
  • Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software p... Click Apply to read the full job description.