ABOUT POLYGON LABS
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.
YOUR ROLE
We're hiring a lead, hands-on Solutions Engineer to support our payments and financial infrastructure products. You will operate at the intersection of product, engineering, & BD. Your role will be to translate complex, legacy payments systems and customer constraints into clear, workable integrations using Polygon’s payments stack and broader Web3 infrastructure.
This is not a pure sales role and not a pure engineering role. You are expected to independently scope integrations, unblock deals, and guide customers through ambiguity.
YOUR RESPONSIBILITIES
PRE-SALES SOLUTIONS ENGINEERING
- Support BD in late-stage deals and technical evaluations
- Lead technical discovery with customers, focusing on complex legacy payments, fund flows, and compliance
- Align customer business models (tradfi, fintech, platforms, embedded finance, global payments) with scalable payment architectures
- Translate customer business and system requirements into implementation plans
- Design and explain integrations for:
- Wallets
- Payments APIs
- KYC/KYB, onboarding, risk, and compliance
- Widgets, SDKs, hosted components, and embedded payment experiences
- Develop reference architectures, integration diagrams, payment flow documentation, and technical walkthroughs
- Serve as the technical authority in customer discussions when needed
- Demonstrate expertise in payment authorization rates, conversion optimization, and transaction success metrics
INTEGRATION & DEAL SHAPING
- Identify gaps between current product capabilities and customer needs
- Clearly separate what exists, what’s on the roadmap (and can be accelerated), and what requires custom or speculative development
- Clarify ambiguous customer requests into clear, marketable technical scopes
- Negotiate tradeoffs with customers to close deals when requirements don’t fully align
- Collaborate with Sales to resolve payment integration risks early and unblock deals
- Work with Product and Engineering to guide roadmap decisions based on customer demand
- Influence pricing, limits, and launch phases based on technical constraints
TECHNICAL EXECUTION
- Build lightweight prototypes, middleware, or example implementations where helpful
- “Vibe code” small systems or applets to rapidly prototype and unblock integrations or demonstrate feasibilit