Lead Program Manager, Pricing Governance

About the Role

At HubSpot, pricing is how we create value for customers while building a sustainable, growing business. Our monetization philosophy is simple: solve for the customer first, scale price with the value customers get, and keep pricing intuitive and transparent.

We are looking for a Lead Program Manager to partner with HubSpot’s Pricing Strategy team and Fintech product line to transform how HubSpot makes and operationalizes strategic pricing decisions that impact more than 200,000 customers worldwide.

This role offers strategic impact at scale: every decision you shepherd directly shapes customer experience and revenue outcomes. You will work with cross-functional senior leaders across Pricing Strategy, Product, Finance, and GTM under a VP-sponsored mandate to reimagine our pricing operations. This role reports into the Technical Program Management (TPM) team, giving you a unique vantage point to bridge pricing strategy with the Fintech systems that bring those strategies to life. You will also be embedded in the Pricing Strategy Team’s operating system, providing both strategic and technical lenses to operationalizing HubSpot’s pricing and business models.

You will focus on strategic operational transformation, stakeholder alignment, and ensuring that pricing decisions translate into measurable business impact. You'll be the owner of our pricing governance framework, designing systems that scale with our growth while maintaining the agility to respond to market dynamics. This opportunity is ideal for someone who can think strategically across the largest cross-functional projects at the company, thrives in complexity, builds alignment across stakeholders, and designs governance systems that both scale with growth and adapt quickly to market change.

What You’ll Do

Transform and own Pricing Governance

• Scale the pricing governance framework from proposal intake through implementation, balancing rigor with speed
• Lead Pricing Committee operations by setting strategic agendas, facilitating critical decisions, and ensuring organizational alignment on pricing philosophy
• Partner with Pricing leadership to shape executive conversations at the Pricing Governance Board (C-Suite), influencing decisions that impact company strategy
• Build transparency mechanisms that connect pricing decisions to business outcomes, creating visibility from C-suite to individual contributors

Drive Strategic Execution

• Own the operating model that links pricing strategy to execution across Fintech, Finance, Product, and GTM teams
• Ensure accountability