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Lead, Knowledge & Learning Systems

Moxie
7 days ago
Full-time
Remote
Worldwide
Remote Other
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practicesโ€”without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey. The Role We're looking for a Lead, Knowledge & Learning Systems to solve one of Moxie's biggest scaling challenges: transforming scattered expertise into accessible, self-service knowledge that empowers both our team and our customers. You'll also be stepping into a greenfield opportunity to build the learning infrastructure that will define how we scaleโ€”owning everything from internal employee onboarding to external customer education. This role creates unified knowledge systems that accelerate employee ramp time, reduce support load, and help customers succeed independently. What you'll do - Build and execute a comprehensive content governance framework that establishes documentation standards, ownership models, and maintenance cycles across both internal and external knowledge bases, getting cross-functional buy... Click Apply to read the full job description.