Lead AI Platform Product Manager

ABOUT TRIBE AI:

At Tribe, we’re on a mission to help enterprises realize the value of AI for their business. Every large enterprise wants to use AI to transform how they operate — but many don’t have the capabilities to do it. That gap is our opportunity.

We’re an AI-native services company that helps enterprises build and deploy best-in-class AI products that deliver real business impact. We partner closely with OpenAI and Anthropic, giving us rare visibility into the most advanced models, roadmaps, and GTM strategies in the world.


ABOUT THE ROLE

We are seeking an experienced Product Manager to lead our AI Platform team. In this pivotal internal-facing role, you will ensure that every project build leverages our platform capabilities to dramatically increase margin and quality across our organization. You will be the driving force behind our platform strategy, working closely with project teams to maximize platform adoption and continuously improve our AI capabilities.`


KEY RESPONSIBILITIES:

- Connect to Sales Pipeline: Collaborate with sales teams to understand upcoming project needs, prioritize and align platform capabilities with market demands, and drive value propositions that streamline deal conversion.

- Co-pilot Support: Partner directly with active project teams through 1:1 pairing sessions to provide platform expertise and ensure optimal implementation

- Collect Feedback & Measure Impact: Be on top of and track key metrics to quantify the platform's value, gather user feedback, and continuously improve the platform experience

- Consume Features Back into Platform: Identify successful project-specific implementations that can be standardized and incorporated into the core platform

- ROI Projections: Develop and maintain comprehensive ROI models demonstrating the business value of platform adoption across projects‍

- Platform Reliability: Drive production reliability and serve as first line of defense by leading issue triage, coordinating resolution with engineering teams, communicating with affected clients, and incorporating reliability learnings into platform roadmap


ABOUT YOU:

- 7+ years of experience in product management, with a proven track record of delivering successful technical products

- User obsessed - willing to spend as much time as needed with your users to fully understand what is working well, what isn't, and to collect the best feedback (both qualitative and quantitative)

- Passion for user-centric product development and solving real-world challenges through innovative solutions

- Strong understanding of enterprise security, compliance, and deployment requirements

- Experience working with engineering teams on complex technical products or APIs

- Excellent written and verbal communication skills for engaging with both technical and non-technical stakeholders

- Prior experience in Platform Product Management and impact measurement using quantitative (e.g., metrics, analytics) and qual