L&D Specialist, Manager Development

About the Team

The People Programs team at OpenAI plays a pivotal role in creating an environment where every employee can thrive, grow, and contribute to our mission of ensuring that AGI benefits all of humanity. This expanding team develops and executes human-first strategies and programs that support our rapid growth, unique culture, and innovative spirit.

Our Coaching, Learning & Development team manages programs ranging from new employee onboarding, manager development, and learning systems used across OpenAI.

About the Role

We’re looking for a Manager Development Specialist to support manager development programming and coaching through strong program management and logistics at OpenAI.

This role owns the end-to-end operations and systems that enable the smooth, scalable delivery of manager development programs at OpenAI. It supports virtual and in-person programs, manages learning systems and data, and helps scale impact through coaching operations, facilitation support, and manager-facing resources—partnering closely with L&D, HRBPs, Workplace, and external partners.

Your Responsibilities:

- Program Operations and Facilitation: Drive day-to-day logistics for manager development programs, including scheduling, communications, stakeholder coordination, and smooth execution across virtual and in-person formats; regularly facilitate live sessions.

- Systems & Data: Own program setup, enrollment, and tracking in our Learning Management System (Sana) to support accurate measurement, reporting, and scalable delivery of learning programs.

- Instructional Design: Contribute to the design and iteration of manager development programs using adult learning principles to meet evolving business needs as the organization scales.

- Coaching Operations: Manage intake, onboarding, scheduling, and tracking for coaching participants, cohorts, and timelines in partnership with HRBPs, leaders, and external coaching providers.

- Learning Content & Enablement: Create, maintain, and scale manager-facing resources—including async training, job aids, templates, toolkits, and intranet content—to reinforce learning beyond live programs.

- Team Support: Provide ad hoc program, facilitation, and operational support to the team as needed.

We’re Seeking:

- 5+ years of experience designing, managing, facilitating, and scaling learning or manager development programs in a fast-paced, high-growth environment, with exposure to complex, multi-stakeholder initiatives.

- Strong end-to-end program ownership, including translating business needs into learning experiences, managing program workflows and systems, and ensuring high-quality delivery across manager and leadership programs.

- Experience leveraging learning systems and data (e.g., LMS platforms such as Sana or similar) to drive enrollment strategy, program sequencing, measurement, and continuous improvement—not just administration.

- Highly organized and detail-oriented, with the ability to ba