KEY ACCOUNTS PARTNER OPERATIONS The Team The Partner Operations Manager sits within the Italy Operations department and is focused on improving the experience of our customers when they place an order from our largest and highest volume restaurants and grocery partners. You will work in our offices in Milan. The role As a Partner Operations Manager you will improve the delivery operations associated with our highest volume partners. You will resolve issues across multiple stakeholders and test solutions to address them. You will also work with the commercial team to equip them with the necessary tool set to improve site performance, while aligning the aims of Partner Operations with other functions in the business. You will also collaborate with the Product team to ensure the voice of the partner is considered in the development of new features and drive their rollout with internal and external partners. Furthermore, where relevant, you will expand existing and rolling out new partners, while ensuring high operational performance for new site launches. Responsibilities and Deliverables Deliverable 1: Improve our delivery operations associated with our highest volume partners cross-... Click Apply to read the full job description.