π JOIN THE FUTURE OF COMMERCE WITH WHATNOT!
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values https://www.whatnot.com/careers and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces https://a16z.com/marketplace-100/ and were recently named the #1 Best Startup Employer in America http://google.com/search?q=%231+forbes+startup+employer&oq=%231+forbes+startup+employer&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRg9MgYIAhBFGD0yBggDEEUYQDIGCAQQRRhAMgYIBRBFGEDSAQg1NzM0ajBqMagCALACAA&sourceid=chrome&ie=UTF-8 by Forbes. Check out the latest Whatnot updates on our news https://blog.teamwhatnot.com/ and engineering blogs https://medium.com/whatnot-engineering and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
π» ROLE
As our IT Systems & A/V Engineer, you will:
- Engage stakeholders throughout the company to understand the needs and priorities to securely implement and maintain corporate applications, while promoting IT best practices cross-functionally
- Implement and maintain tools for IT operational efficiencies and automation, with a lens on innovative and modern technology (i.e. AI chatbots)
- Ensure technological compliance with evolving security standards and policies, while future-proofing automations, computer systems, MDM, office network infrastructure, and remote collaboration tools
- Streamline and optimize the configuration and workflows for access management with Workday data, Okta configuration, and downstream applications
- Develop requirements, build, and thoroughly test workflows and automations in iPaaS tooling (i.e. Zapier) to automate manual processes for IT and business stakeholders
- Create, maintain, and promote standards, procedures, and documentation for IT
- Champion IT company wide by ensuring quality internal customer service for our global company through service desk tickets and access administration
- Travel to our offices and events on a periodic basis to provide onsite AV, networking, and conferencing support.
- Partner closely with leadership to build and report on team OKRs and roadmaps
- Build and maintain vendor relationships and third party services as needed
- Onsite Event Support:
- Design, deploy, and operate Dante-based digital audio networks, ensuring optimal configuration, routing, and redundancy.
Lead setup, operation,