This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Service Delivery Specialist based in the United States. This role offers the opportunity to provide high-impact technical support within an international and customer-focused environment. You will serve as a key technical resource for global partners and customers, ensuring the reliability and performance of critical IT infrastructures and software solutions. Working across diverse regions and time zones, you will troubleshoot complex issues, support infrastructure upgrades, and help maintain compliance with international data security standards. The position combines technical expertise, customer interaction, and strategic collaboration, making it ideal for professionals who thrive in dynamic environments and enjoy solving challenging problems. This role also provides exposure to healthcare technologies and international operations while contributing directly to customer success and service excellence.