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IT Helpdesk Specialist

Clickup
6 hours ago
Full-time
Remote
Worldwide
Remote Customer Support
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. πŸš€ IT HELPDESK SPECIALIST, LEVEL 3 SUPPORT Location: Dublin, Ireland Work arrangement: Hybrid, with at least two days per week in the office Coverage: EMEA and APAC ABOUT CLICKUP ClickUp’s mission is to make the world more productive. Our all-in-one platform helps teams plan, track, and collaborate in one place. Behind the scenes, our IT team keeps employees equipped, connected, and ready to do their best work. We’re looking for an experienced IT Helpdesk Specialist to provide hands-on, Level 3 support for employees across EMEA and APAC. You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support. WHAT YOU’LL DO - Own complex employee support issues from investigation through resolution, knowing when to bring in other IT or Security partners. -... Click Apply to read the full job description.