This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Desktop Engineer based in India. This role provides advanced technical support for enterprise desktop environments, acting as a key escalation point for complex IT issues.You will troubleshoot challenging Windows, productivity application, hardware, and user-profile problems while focusing on permanent solutions.The position combines hands-on technical troubleshooting with opportunities to develop expertise in modern endpoint and virtual desktop technologies.You will gain practical exposure to Microsoft Intune and Azure Virtual Desktop while supporting a distributed enterprise technology environment.Strong customer service and communication will be essential as you translate technical issues into clear solutions for users and support teams.You will also contribute to standardization, documentation, knowledge sharing, software distribution, and process improvements.This is an opportunity to grow your technical capabilities while making a measurable impact on the employee technology experience.