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IntellaQuest Senior Account Manager

Asg
26 days ago
Full-time
Remote
Worldwide
Remote Sales

Senior Account Manager

IntellaQuest builds mission-critical software for industrial organizations operating in highly regulated environments. Our customers, including major clients like Honda, Subaru, Shell, and Magna, rely on us to run core workflows, stay audit-ready, and drive operational excellence, so they can move faster, reduce risk, and deliver better outcomes.

About IntellaQuest:

IntellaQuest provides an integrated Quality Management (QMS) and Environmental, Health & Safety (EHS) System designed to promote quality, increase productivity, and improve compliance within manufacturing and industrial organizations. Our platform supports essential workflows like nonconformance, complaints, CAPA, document control, audit management, supplier quality, training, and change management so customers can eliminate data silos and stay “always audit ready” with the right information available when it matters most.

We work alongside quality, EHS and operational leaders as a long-term partner, helping teams simplify complex compliance requirements, strengthen visibility through dashboards and analytics, and standardize execution across sites and functions.

Role Summary

We are seeking an Account Manager to be the founding member of IntellaQuest’s Account Management function, with the potential to grow into a leadership role managing a small team as we scale the business over the next couple of years. In this role, your core focus will be to own the customer journey end-to-end driving implementation, renewals, retention, and expansion. You’ll be the trusted point person for customers and the internal orchestrator who ensures all teams including Implementation, Support, and Product are aligned to customer outcomes.

This is a high-impact role for an experienced, commercially minded account manager with the  communication skills to build executive relationships, the domain fluency to connect with industrial and quality-focused stakeholders, and the operational discipline to build a foundation for the Account Management function.

You’re Excited About This Opportunity Because You Will:

  • Own the Customer Relationship End-to-End: Take full ownership of customer outcomes across implementation, renewals, and expansion, ensuring customers achieve real value and stay deeply engaged.
  • Drive Expansion Through Consultative Selling: Identify and execute upsell, cross-sell, and broader deployment opportunities by connecting IntellaQuest’s capabilities to customer workflows, compliance priorities, and operational outcomes.
  • Be the Executive-Trusted Point Person: Build multi-threaded relationships from the C-suite dow