Implementation Success Manager - ISM (Onboarding) Trainee

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Success Manager – ISM (Onboarding) Trainee based in Brazil. We are looking for a motivated and customer-oriented professional to join an Implementation Success team focused on delivering an excellent onboarding experience. In this role, you will guide new customers through the initial stages of product implementation, helping them understand and maximize the value of the solutions they have purchased. You will conduct onboarding meetings, provide product training, offer technical guidance, and build strong customer relationships. Working closely with Customer Success Managers, you will monitor customer adoption, identify potential challenges, and contribute to retention strategies. This is an excellent opportunity for someone interested in technology, customer experience, and SaaS solutions to develop their career in a collaborative environment. You will also benefit from continuous learning opportunities and structured professional development.