Implementation Manager

About the opportunity 

At Machinify, we’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize our clients’ financial outcomes today and drive down healthcare costs tomorrow. As part of the Enterprise Implementations team, the Implementation Project Manager / Implementation Lead drives end‑to‑end implementation of healthcare technology, analytics, and payment integrity solutions. This role is responsible for onboarding new clients, supporting product and service expansions, managing complex data integrations, and ensuring that projects meet timelines, quality standards, regulatory requirements, and client expectations.

Serving as the primary point of contact throughout the implementation lifecycle, this role partners closely with client stakeholders and Machinify Product, Technology, Data Engineering, Analytics, Client Success, and Operations to deliver high‑quality implementations that create measurable value for health plan partners.

What you’ll do 

• Lead end‑to‑end implementation cycles, including discovery, data readiness, configuration, integration, UAT, go‑live, and post‑launch transition.
• Develop and maintain project plans, timelines, milestones, RAID logs, risk mitigation plans, and status reports.
• Facilitate internal and external project meetings, including kickoffs, milestone reviews, and working sessions.
• Oversee cross‑functional project teams to ensure timely completion of tasks and proactive issue resolution.
• Identify and mitigate risks; escalate blockers to leadership as needed.
• Ensure implementation activities meet quality standards, data security requirements, contractual obligations, and industry regulations (e.g., HIPAA, CMS).
• Serve as the primary point of contact during implementation, ensuring a responsive, solution‑oriented client experience.
• Provide clear and timely updates, action items, and next steps.