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ICHRA Communications Specialist

Gravie
3 months ago
Full-time
Remote
Worldwide
Remote Writing
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role: This role is focused on supporting the operational communications that help members and employers navigate our ICHRA product. You will help our team maintain day-to-day communications workflows, ensure content accuracy, coordinate cross-functional reviews, and support CRM and segmentation updates that keep ICHRA messaging consistent and reliable. You will report to Gravie’s Product and Member Marketing Leader to scale communications capacity, improve alignment across teams, and ensure clarity in how we communicate enrollment, payments, plan usage, renewals, and ongoing operational updates. Your work will create space for your manager to focus on strategic initiatives, product experimentation, and marketing and member experience improvements. You will: Support ICHRA segmentation updates, manual data uploads, audience list refreshes, and QA within Bra... Click Apply to read the full job description.