Hybrid Patient Support Coordinator

A Patient Support Coordinator at Montu acts as the first point of contact for patients with medication-related queries, ensuring clear communication and efficient resolution to issues related to pharmacy services This role is central to maintaining a seamless patient experience by providing timely updates on prescriptions, addressing concerns and collaborating with the pharmacy team to support the accurate and efficient delivery of medications. This is a hybrid role, working 3 days in our office based in Winnersh Triangle and 2 days from home after completion of training. Some weekend working is required across a 5 day week. Shifts are 7.30am to 4.30pm or 9:30am to 6:30pm (1x hour lunch break) Key responsibilities: - Pharmacy Support: Assist patients with queries about prescriptions, including medication availability, delivery updates and any potential delays. - Issue resolution: Work closely with the pharmacy team to resolve medication-related issues, ensuring patients are informed and supported throughout the process. - Communication Facilitation: Serve as a link between the patients, pharmacy and healthcare providers ensuring clear and accurate information is shared. - Patient G... Click Apply to read the full job description.