This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a HRSC Specialist Tier 2 based in United States. This role provides an opportunity to support employees through high-quality HR service delivery and advanced case resolution.The HRSC Specialist Tier 2 acts as a key resource for complex HR inquiries, leveraging HR technology platforms and process expertise.You will help improve employee experiences by resolving escalated cases, identifying trends, and driving operational improvements.Working across HR, payroll, benefits, HRIS, and technology teams, you will contribute to efficient and accurate HR operations.The position combines customer service excellence, analytical problem-solving, and HR systems expertise.The ideal candidate will thrive in a collaborative environment focused on continuous improvement, data accuracy, and employee support.This remote opportunity is designed for HR professionals who enjoy optimizing processes and delivering impactful solutions.