Head of Recruiting Operations Consulting

HEAD OF RECRUITING OPERATIONS CONSULTING Hi, I'm Casey, Head of Customer Success Management and Customer Education at Ashby. I'm thrilled to be hiring our first Head of Recruiting Operations Consulting — a role we've been building toward as RecOps Consulting has become one of the most strategic ways we help customers succeed. This leader will own and scale our RecOps Consulting function across all customer segments and regions: Startup, High Touch, and Strategic. You'll inherit a strong early team of RecOps Consultants and define how the function evolves — from customer consulting engagements, to scalable education, to how RecOps expertise influences the broader CS organization, translating customer insights into product and educational strategy. ABOUT THIS ROLE RecOps Consulting lives within Ashby's Customer Education organization and operates across two motions: 1:1 customer consulting (both complimentary and paid) and Customer Education, where we scale RecOps expertise through academy content, playbooks, webinars, CSM enablement, and events. A core belief behind this function is that great consulting insights should scale beyond a single customer engagement. This role will help ... Click Apply to read the full job description.