Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, weβve grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems.
The Head of People Ops will lead a small but high-impact People team that serves as a critical partner to leadership and employees across the company supporting day-to-day employee needs and scaling the organization. This person will report directly into our COO and serve as a trusted advisor to the executive team and drive People strategy and systems across the organization.
Responsibilities:
Strategic People Leadership
- Serve as a strategic partner to the COO and executive team on people strategy and organizational design
- Support executives in scaling teams, refining organizational structures, and strengthening leadership capabilities
- Lead change management to ensure smooth transitions and transformation during growth
- Align HR initiatives directly with business objectives, ensuring people strategy drives business results
- Design company-wide people programs and frameworks (performance management, compensation, career development)
People Operations & Infrastructure
- Own and optimize people operations systems, processes, and technology stack (HRIS, benefits platforms, compliance tools)
- Collaborate with the Director of Talent Acquisition, who owns recruiting execution, to align hiring strategy, headcount planning, and operational scalability
- Build and manage operational infrastructure including benefits strategy, vendor relationships, and compliance
- Manage people operations budget including headcount, benefits, tools, and programs
- Ensure compliance with federal, state, and local employment laws across all locations
- Design compensation and rewards structures that are competitive and equitable
- Administer performance management systems that encourage accountability and excellence
Team Leadership
- Lead, mentor, and support a small but impactful People team