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Head of People Operations

Runpod
3 days ago
Full-time
Remote
Worldwide
Remote Human Resources

Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, we’ve grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems.

The Head of People Ops will lead a small but high-impact People team that serves as a critical partner to leadership and employees across the company supporting day-to-day employee needs and scaling the organization. This person will report directly into our COO and serve as a trusted advisor to the executive team and drive People strategy and systems across the organization.

Responsibilities:

Strategic People Leadership

  • Serve as a strategic partner to the COO and executive team on people strategy and organizational design
  • Support executives in scaling teams, refining organizational structures, and strengthening leadership capabilities
  • Lead change management to ensure smooth transitions and transformation during growth
  • Align HR initiatives directly with business objectives, ensuring people strategy drives business results
  • Design company-wide people programs and frameworks (performance management, compensation, career development)

People Operations & Infrastructure

  • Own and optimize people operations systems, processes, and technology stack (HRIS, benefits platforms, compliance tools)
  • Collaborate with the Director of Talent Acquisition, who owns recruiting execution, to align hiring strategy, headcount planning, and operational scalability
  • Build and manage operational infrastructure including benefits strategy, vendor relationships, and compliance
  • Manage people operations budget including headcount, benefits, tools, and programs
  • Ensure compliance with federal, state, and local employment laws across all locations
  • Design compensation and rewards structures that are competitive and equitable
  • Administer performance management systems that encourage accountability and excellence

Team Leadership

  • Lead, mentor, and support a small but impactful People team