Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 https://builtin.com/awards/san-francisco/2025/best-midsize-places-to-work?utm_campaign=bptw-2025&utm_content=article&utm_medium=website&utm_source=editorial, Top Places to Work by USA Today 2025 https://topworkplaces.com/company/front/, Y Combinator's list of Top Companies in 2023 https://www.ycombinator.com/topcompanies, #4 on Fortune’s Best Workplaces in the Bay Area™ https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium ,Inc. Magazine's 2022 Best Workplaces list https://www.inc.com/best-workplaces/2022, and Forbes Best Startup Employers 2022 List https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7.
Read more about Front's expansion into Chile https://blog.investchile.gob.cl/front-expands-in-chile!
The Head of LATAM Engineering is a transformational leadership role at Front. You will serve as the senior-most technical executive in the region, operating effectively as the EPD leader of LATAM. You’ll be responsible for not just scaling a team but defining the engineering culture, the bar for technical excellence, and the operational rhythm for our fastest-growing engineering hub.
Please note this role requires to be based or relocate to Santiago de Chile - we can help with that!
What will you be responsible for?
LEAD ENGINEERING IN LATAM
- Own delivery outcomes for LATAM-centric EPD teams
- Partner closely with Global Product, Design and Engineering leadership to ensure roadmap delivery, quality, reliability and customer value
- Drive consistent engineering standards, tooling, and development practices aligned with global teams
- Proactively identify delivery risks, capacity constraints, and execution gaps
SITE EXECUTIVE AND CULTURAL ANCHOR
- Operate as the regional technical executive, owning delivery outcomes and the health of the engineering organization in Santiago
- Act as a talent magnet for the region: Own the narrative that makes Front the premier destination for top engineering talent in Chile
- Build a bench of strong Engineering Managers and Directors who can operate autonomously
- Foster a high-performance, inclusive engineering culture
- W