Head of European and UK Policy

🚀 JOIN THE FUTURE OF COMMERCE WITH WHATNOT!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values https://www.whatnot.com/careers and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces https://a16z.com/marketplace-100/ and were recently named the #1 Best Startup Employer in America http://google.com/search?q=%231+forbes+startup+employer&oq=%231+forbes+startup+employer&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRg9MgYIAhBFGD0yBggDEEUYQDIGCAQQRRhAMgYIBRBFGEDSAQg1NzM0ajBqMagCALACAA&sourceid=chrome&ie=UTF-8 by Forbes. Check out the latest Whatnot updates on our news https://blog.teamwhatnot.com/ and engineering blogs https://medium.com/whatnot-engineering and join us as we enable anyone to turn their passion into a business and bring people together through commerce.


💻 ROLE

We are looking for an experienced platform policy leader to shape and evolve Whatnot’s global policies and frameworks across trust and safety, marketplace integrity, and commerce, with a focus on Europe. You will help define how Whatnot protects buyers, supports sellers, and scales responsibly by designing policies that are clear, principled, and built to last.

This role is a great fit if you are a builder who is comfortable operating in ambiguity and sees grey space as an opportunity to define clear direction. You are energized by novel problems without established playbooks or industry norms, and motivated to shape how complex trade-offs are approached. You enjoy influencing outcomes through thoughtful reasoning and steady judgment.

As Head of European and UK Policy, you’ll:

- Author and evolve global policies and frameworks across commerce, buyer and seller protections, fraud, and trust and safety. Draw clear, principled boundaries in complex or ambiguous areas to strengthen consistency and durability as the platform scales. Ensure policy design, operational enforcement, and user-facing guidance remain tightly aligned.

- Leverage data, trend analysis, and structured problem solving to identify emerging risks, pressure-test policy proposals, and evaluate downstream operational impact.

- Apply a European lens to global policy development by tracking emerging trends and evolving user expectations, proactively strengthening frameworks to reflect cultural nuance and reinforce clarity and trust.

- Resolve escalated or unclear policy questions, providing principled recommendatio