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Head of Customer Success
Socket
12 hours ago
Full-time
Remote
Worldwide
Remote Customer Support
About Us Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets https://socket.dev/love to see for yourself!) Founded by Feross Aboukhadijeh https://www.linkedin.com/in/feross/, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $ https://socket.dev/blog/series-b125M in funding https://socket.dev/blog/series-c from top angels, operators, and security leaders. ABOUT THE ROLE As Head of Customer Success at Socket, you'll lead the teams responsible for helping customers evaluate, adopt, and realize lasting value from our platform. Youβll develop strong leaders, create a standout customer experience, and help scale our trusted platform for global software teams. You will architect and build-out technical account management, and customer success; building strong functional leadership and a scalable, continuous customer experience. This is an opportunity to shape how we retain and grow customers during a pivotal stage of Soc... Click Apply to read the full job description.