THE OPPORTUNITY Join the team transforming how 18M people access MSK care by building the engine that powers our clinical operations. You will lead Care Hub, the mission-critical platform where Physical Therapists, Health Coaches, and Physicians orchestrate personalized care. This isn’t just about managing a tool; it’s about defining how clinical operations evolve in an AI-first world. You will shape how automation, intelligence, and human expertise combine to deliver life-changing outcomes at scale, enabling clinicians to work smarter and focus on what matters most: the patient. WHAT YOU'LL ACCOMPLISH - In your first 3 months: You will deeply partner with Clinical and Operations leaders to audit the current Care Hub workflows and understand the diverse needs of our care team. You will build trust with Engineering and Design to prioritize immediate opportunities for reducing administrative burden. - In your first 6 months: You will execute on key AI innovation initiatives, launching automated experiences that streamline fragmented clinical workflows. You will demonstrate measurable progress in reducing friction for clinicians, allowing them to serve more members effectively. - In y