This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Global Service Desk Analyst based in Brazil. Join a global technology environment where customer experience, innovation, and operational excellence are at the heart of every interaction. In this role, you will provide first-line functional and technical support for advanced supply chain software solutions used by organizations worldwide. Working in a fully remote setting, you will collaborate with international teams, troubleshoot complex customer issues, and contribute to service improvements that directly impact business performance. This opportunity is ideal for professionals who enjoy problem-solving, thrive in fast-paced environments, and are passionate about delivering exceptional support experiences. You will gain exposure to cutting-edge technologies while developing expertise in enterprise software and global customer operations.