Global Repair Operations & Reverse Logistics Program Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Global Repair Operations & Reverse Logistics Program Manager based in the United States. In this senior, remote role, you will lead the global strategy and operational governance for product returns, repairs, refurbishment, and recovery throughout the product lifecycle. You will own the end-to-end Return Material Authorization (RMA) ecosystem, ensuring efficient processes, strong service partner performance, and effective reverse logistics. Working across engineering, quality, manufacturing, supply chain, finance, and customer support teams, you will drive improvements in product reliability, asset recovery, and customer satisfaction. You will also manage external repair providers, oversee operational and financial performance, and develop scalable processes to support product launches and lifecycle transitions. This is an influential, cross-functional position suited to an experienced operations leader who can deliver results through expertise, collaboration, and strategic direction rather than direct personnel management.