This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Gerente Operações P&C based in Brazil. This is a leadership role responsible for managing the end-to-end operations of P&C policy and endorsement issuance.You will ensure technical accuracy, regulatory compliance, service-level performance, and consistent delivery across the operation.The role combines people leadership with hands-on support for complex second-level cases and operational escalations.You will work closely with internal teams and insurers to resolve issues, manage priorities, and maintain high service standards.A strong focus on data, quality controls, continuous improvement, and process standardization will be central to your impact.You will also lead initiatives involving automation and AI-enabled tools, with appropriate governance, information security, LGPD compliance, and human validation.Based in São Paulo, this hybrid opportunity offers visibility, autonomy, and the chance to shape a critical insurance operation within a collaborative environment.