This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Gerente de Operações based in Brazil. We are seeking an experienced Operations Manager to lead service delivery, operational performance, and technology support activities in a dynamic IT environment. This role is responsible for coordinating teams, managing workflows, ensuring service quality, and maintaining strong operational standards. You will act as a key connection point between technical teams, business stakeholders, and external partners, ensuring alignment and efficient execution. The ideal candidate combines leadership skills, technical understanding, and a strong focus on continuous improvement. You will help drive operational excellence by managing processes, developing teams, and ensuring compliance with service expectations. This is an opportunity to contribute to large-scale technology operations while working in an innovative and collaborative environment.