This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Forward Deployed Engineer based in India. This role sits at the intersection of engineering, customer support, and product development, with a strong focus on solving complex technical problems.You will own the customer support queue and work directly on issues that impact developers using a leading open-source AI gateway.The position requires deep technical curiosity, strong debugging skills, and a commitment to understanding problems at their root.You will reproduce issues in customer-specific environments, develop fixes, and contribute improvements directly to the product.Your work will have a direct impact on customer success while also helping engineering teams identify and address recurring product challenges.The environment is fast-paced, metrics-driven, and highly ownership-oriented, giving you significant influence over both customer outcomes and product quality.This is an ideal opportunity for an engineer who enjoys moving quickly, investigating difficult problems, and turning customer feedback into meaningful technical improvements.