Z

Federal Security Operations - SkillBridge Intern

Zscaler
4 days ago
Full-time
Remote
Worldwide
Remote Other

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

 We are looking for a Federal Security Operations - SkillBridge Intern to join our Enterprise Security team. This is a remote role, reporting to the Director of Federal Security Operations and Insider Threat. Our Federal Security team is a mission-focused group dedicated to defending critical infrastructure and government data through proactive detection and rapid incident response. We leverage advanced telemetry and automation to identify innovative solutions to complex threats. Together, we foster a high-integrity, security-first culture that ensures our federal customers can operate securely in a cloud-first world.

What you’ll do (Role Expectations)

  • Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track.
  • Maintain project tracking and customer issue documentation within appropriate systems and databases.
  • Build and maintain well-established relationships with key customer stakeholders.
  • Perform welcome calls with customers, describing the service, tools, and process.

&l