Especialista em Sistemas Externos (SaaS)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Especialista em Sistemas Externos (SaaS) based in Brazil. We are seeking an experienced SaaS Systems Specialist to support the operation, maintenance, and continuous improvement of external cloud-based solutions.This role focuses on ensuring system availability, resolving incidents, and delivering enhancements that improve business efficiency.You will work closely with users and technical teams to support SaaS platforms, integrations, and operational processes.The position requires strong experience in SaaS environments, service management, and application support methodologies.You will contribute to the stability and evolution of critical business systems while ensuring service quality and user satisfaction.This is an opportunity to work on technology-driven initiatives within a collaborative and fast-paced environment.