Epic Automation Engineer

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Description – Epic Automation Engineer

The Epic Automation Engineer is responsible for building and maintaining automated workflows, monitoring solutions, and system integrations that support Epic operational excellence. This role partners with Epic application, infrastructure, security, and service management teams to automate repeatable processes, improve observability, and streamline incident and compliance workflows.

Key Responsibilities

• Design, develop, and maintain automation solutions supporting Epic systems, infrastructure, and operations, including scripting, scheduling, and orchestration.

• Build automated monitoring and dashboards to track Epic system health, performance, and operational KPIs.

• Integrate Epic monitoring and alerting with ServiceNow to automate incident creation, routing, and tracking.

• Develop and maintain log analysis, alerting, and anomaly detection using enterprise monitoring tools (e.g., Splunk, AppDynamics).

• Automate compliance, security, and audit checks, generating actionable alerts and audit‑ready reports.

• Reduce manual operational effort by automating routine tasks such as health checks, validation steps, and data collection.

• Partner with Epic application teams (e.g., Client Systems, ODBA, Cogito) to identify automation opportunities and implement scalable solutions.

• Support Epic upgrades, migrations, and environment changes by building automation to validate readiness and post‑change health.

• Document automation solutions, runbooks, and operational standards.

Required Qualifications

• 5+ years Experience integrating monitoring and alerting tools with IT service management platforms (e.g., ServiceNow).

• Experience supporting or integrating with Epic systems or other healthcare platforms.

• Experience building automation and scripting solutions (e.g., PowerShell, Python, Bash, or equivalent).

• Strong understanding of enterprise system monitoring, logging, and alerting concepts.

• Ability to troubleshoot complex, cross‑system operational issues.

• Strong collaboration and communication skills.

Preferred Qualifications

• Experience automating Epic operational workflows or healthcare IT platforms.

• Familiarity with Splunk, AppDynamics, or similar monitoring tools.

• Experience with compliance or audit automation in regulated environments.

• Knowledge of infrastructure, networking, or database platforms supporting Epic.

• Epic certification or formal Epic training.

Key Competencies

• Automation and operational efficiency

• System observability and reliability

• Problem solving and root‑cause analysis

• Cross‑team collaboration

• Security and compliance awareness

Education:

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$83,430.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 04/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.