Enterprise Licensing Operations, & Financial Resolution Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Licensing Operations, & Financial Resolution Specialist based in Brazil. This role supports strategic and high-value customers by ensuring they receive the products, services, licenses, and entitlements they have purchased accurately and efficiently.You will serve as a trusted operational partner for complex licensing, billing, contractual, and customer data matters.The position combines enterprise customer support, financial resolution, licensing operations, and data integrity responsibilities.You will investigate discrepancies across CRM, billing, licensing, and support systems while managing sensitive customer issues.The role involves direct engagement with customers and close collaboration across Sales, Finance, Operations, and Technical Support.Success requires strong ownership, precision, responsiveness, and the ability to work independently against demanding service levels.This is an opportunity to have a visible impact on enterprise customer experience and the reliability of critical business operations.