Enterprise Customer Success Manager

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

As an Enterprise Customer Success Manager, you are responsible for turning our largest customers’ BeyondTrust investment into outcomes they can measure. You own the path from purchase to outcome: agreeing what success looks like with the customer’s executive sponsors and driving adoption of the solution across their teams so those outcomes are achieved and value is realised. You keep your accounts healthy and identify and mitigate risk early, building the proven value that gives the account team a strong footing to renew and grow every account. You are a trusted advisor to security and IT leadership, helping them get the most from their investment. 

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