Emergency Call Handling NG911 Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Emergency Call Handling NG911 Support Specialist based in Canada. This role offers the opportunity to provide critical technical support for emergency communication platforms that help ensure reliable public safety services.The Emergency Call Handling NG911 Support Specialist will support customers and partners by troubleshooting complex software, hardware, networking, and telephony environments.You will work in a fully remote technical support role, collaborating with internal teams and external stakeholders to resolve high-impact issues.The position combines hands-on troubleshooting, customer communication, and problem-solving within a fast-paced technology environment.You will contribute to platform reliability by managing incidents, improving support processes, and maintaining technical knowledge resources.This is an ideal opportunity for a technically skilled support professional who enjoys solving complex challenges and making a meaningful operational impact.