This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, PMO based in Brazil. This is a senior leadership opportunity overseeing PMO and delivery execution across the Caribbean and Latin America region.The role combines strategic leadership, operational governance, customer engagement, and complex program delivery.You will lead a multidisciplinary organization and establish consistent methodologies, standards, and performance practices across professional services engagements.A key part of the position is protecting customer relationships by taking ownership of critical escalations and driving effective resolution.You will partner with senior executives, strategic customers, and cross-functional teams in a complex global matrix environment.The role also emphasizes data-driven delivery management, resource optimization, forecasting, and continuous operational improvement.This is an opportunity to shape regional delivery strategy while directly influencing customer satisfaction, business performance, and team development.