This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Operational Performance based in the United States. This role leads operational excellence initiatives by developing scalable processes, performance strategies, and improvement programs across pharmacy operations. The successful candidate will drive efficiency, quality, and service improvements while ensuring operational goals are achieved. Working closely with leadership teams and cross-functional partners, this position plays a key role in optimizing workflows, technology adoption, and workforce performance. The role requires a strategic mindset combined with strong operational leadership and analytical capabilities. This is an opportunity to influence large-scale healthcare operations and improve experiences for both patients and employees. The ideal candidate will bring expertise in performance management, process optimization, and leading high-performing teams in complex environments.