WordPress VIP is the world’s leading enterprise content management platform. We help the world’s largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress.
We are hiring a Director of Global Support to lead our 24/7 enterprise Support organization. You will run the team day-to-day, partner with the Customer Experience (CX) Senior Leadership Team on strategic direction, and continue building one of the most advanced AI-augmented Support organizations in enterprise SaaS. The role reports to the VP of Customer Experience as part of their Senior Leadership Team.
You will inherit a mature, high-performing operation with strong systems, established performance management, and meaningful efficiency g... Click Apply to read the full job description.