Director of Strategic Accounts

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Strategic Accounts based in United States. As Director of Strategic Accounts, you will own relationships with some of the organization’s most important and high-value customers.You will serve as the primary corporate relationship leader, ensuring a consistent and exceptional experience across teams, locations, and service lines.The role combines strategic account management, customer retention, executive engagement, and commercial growth.You’ll act as the voice of the customer internally while coordinating operational, sales, quality, finance, and other stakeholders around shared priorities.You will proactively identify risks, resolve complex issues, uncover expansion opportunities, and strengthen long-term partnerships.Success requires strong influence, business judgment, analytical thinking, and the ability to lead without relying solely on direct authority.This is a highly visible leadership opportunity for an experienced B2B account professional who thrives in complex, multi-stakeholder environments.