Position Overview:
Shields is searching for an exceptional, hands-on operations leader to support a key growth driver enrolling new patients to the care model. This role is ideal for candidates with a background in healthcare or pharmacy operations and experience managing and scaling large, fast-paced, high functioning business units.
As the Director of Patient Outreach, you will be responsible for leading a team of managers and supervisors focused on educating and enrolling new patients onto the Shields care model. You will drive operational efficiency, best practice adoption, and process improvement initiatives while fostering a culture of accountability, engagement, and professional development.
Success in this role requires a problem-solver who can drive innovation and implement scalable solutions that enhance Shields' partnerships with hospital systems. You will work cross-functionally with regional leaders, clinical teams, and senior executives to continuously improve operations and optimize patient experiences.
If you thrive in high-growth, people a... Click Apply to read the full job description.